Showing posts with label Tmobile issues. Show all posts
Showing posts with label Tmobile issues. Show all posts

Friday, June 8, 2018

T-Mobile Finally gave answers!

To find out what happen last week by check out the Wednesday post well Monday came with some answers finally.

I am so glad that T-Mobile finally figured out what happen and in case Chase calls them for more information. They will find out that another person did in fact take money out to pay for their cell phone bill.

T-Mobile said that they will not charge me for a June bill and some of the July bill because of what I went through since Friday. It feels so nice to have this finally over.

Wednesday, June 6, 2018

T-Mobile issues

On Friday (June 1st), I found a charge on my bank account for 155 dollars. I called T-Mobile to find out what the fudge was going on. They told me to call my bank and I did and they show that it's T-Mobile and I need to take it up with them.

So I called T-Mobile when I got home that night to get it fix. Someone told me that it would take 10 business days for me to get my money that they stole back. It's not right when I work so hard for that money and for it to be just taken away.

I went back to Chase and had them print off the record where it proofs what they did. I took it to T-Mobile and they finally admitted that it had been taken out of my account. 

It needs to be given back to me when it should not be taken out. It has cost me so much distress and so much unneeded things now.